CDS Vic Bayside City Plaza Warrnambool
24 Fairy St, Warrnambool VIC 3280
1800 237 842
customerservice.vic@tomracleanaway.com.au
Mon – Sun: 9:00am – 5:00pm
Fast and Accurate
Convenient
Great Experience
How to claim your refund at a CDS VIC TOMRA Cleanaway Return Point
Download the CDS Vic West App so you can get your refunds digitally. Options include getting your refund as a Bank Transfer, PayPal payout, or an E-Voucher. Simply sign up and select your preferred payout method to get started.
Before starting your recycling session, scan your personal barcode at the machine. Simply insert your containers and select Payout.
Refunds are paid to bank and PayPal accounts within 1 business day. E-vouchers can be used at the specified retail partner to get cash, or a discount off your shopping.
Cash Vouchers are available from every TOMRA Cleanaway Reverse Vending Machine and you can redeem them for cash or discounts at your local retail partner (check the top of the voucher).
Simply return your containers and press “Voucher” on screen. No sign-up necessary.
Take your voucher to your local redemption partner (listed on the top of the voucher) and hand it in at the service counter to get your cash refund. Alternatively, use it at the end of your shop to get a discount off your shopping.
You can donate some of your 10c refund directly to a charity, a sporting club, a school, or a community group registered as a donation partner with CDS Vic and TOMRA Cleanaway. You can either donate to donation partners listed on our CDS Vic West app OR to one of Victoria’s most respected major charities directly listed on the screens of our Reverse Vending Machines. You can donate via:
1-the CDS Vic West app
– select your preferred “Charity” as your active payout
– scan your app barcode at the machine
– insert your 10c drink containers and select “Transfer” directly on the screen of the machine when finished. 100% of the donated refund will be transferred to the donation partner you selected within the next 5 to 12 days.
2- by pressing “DONATE” directly on the touchscreen and select our major Donation Partner.